{"id":730,"date":"2026-08-26T20:38:36","date_gmt":"2026-08-26T18:38:36","guid":{"rendered":"https:\/\/miakoro.com\/faq\/"},"modified":"2026-10-19T16:13:26","modified_gmt":"2026-10-19T14:13:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/miakoro.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group mk-pagina\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group mk-con mk-con--full mk-el-8f05f56\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group mk-testo mk-el-b42f6e0 mk-anim mk-anim--fadeIn\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Miakoro &#8211; Milan<\/p>\n<\/div><\/div>\n\n<h1 class=\"wp-block-heading mk-titolo mk-el-dc5af54 mk-anim mk-anim--fadeInUp mk-anim-d-450\">Frequently Asked Questions<\/h1>\n\n<div class=\"wp-block-group mk-con mk-con--full mk-el-b625826\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"mk-spazio mk-el-7ee1305\" aria-hidden=\"true\"><\/div>\n\n<div class=\"wp-block-group mk-testo mk-el-ebc374b\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"mkc-reveal is-in wp-block-paragraph\">Materials, jewelry care, and everything you need to know before choosing your Koro.<\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-group mk-con mk-con--full mk-el-417e718 mk-anim mk-anim--fadeIn mk-anim-d-800\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"mk-icona mk-el-d71cb93\"><div class=\"mk-icona__wrap\"><div class=\"mk-icona__svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewbox=\"0 0 64 64\" fill=\"none\" stroke=\"#000000\"><path d=\"M44 12c-8 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class=\"mk-icona__svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Livello_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 800 800\" style=\"enable-background:new 0 0 800 800;\" xml:space=\"preserve\"><style type=\"text\/css\">\t.st0{fill:#C9A96E;stroke:#C9A96E;stroke-width:12.5;stroke-miterlimit:50;}<\/style><path class=\"st0\" d=\"M550,150c-100,0-123.9,100-150,100s-50-100-150-100c-82.9,0-150,50-150,150c0,150,250,350,300,350 s300-200,300-350C700,200,632.9,150,550,150z\"><\/path><\/svg><\/div><\/div><\/div>\n\n<div class=\"mk-icona mk-el-cc8e813\"><div class=\"mk-icona__wrap\"><div class=\"mk-icona__svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewbox=\"0 0 64 64\" fill=\"none\" stroke=\"#000000\"><path d=\"M44 12c-8 0-9.91 8-12 8s-4-8-12-8c-6.63 0-12 4-12 12 0 12 20 28 24 28s24-16 24-28c0-8-5.37-12-12-12z\"><\/path><\/svg><\/div><\/div><\/div>\n\n<div class=\"mk-icona mk-el-f8cb05f\"><div 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}\n}\n@media (prefers-reduced-motion: reduce){\n    .mkfaq-icon::before, .mkfaq-icon::after{ transition:none !important; }\n}\n<\/style>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function() {\n    const faqLists = document.querySelectorAll('.mkfaq-list');\n    \n    faqLists.forEach(list => {\n        const items = list.querySelectorAll('.mkfaq-item');\n        \n        items.forEach(item => {\n            const summary = item.querySelector('summary');\n            \n            summary.addEventListener('click', (e) => {\n                e.preventDefault(); \n                \n                const isCurrentlyActive = item.classList.contains('is-active');\n                \n                \/\/ 1. 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Apri l'attuale\n                if (!isCurrentlyActive) {\n                    item.setAttribute('open', '');\n                    requestAnimationFrame(() => {\n                        item.classList.add('is-active');\n                    });\n                }\n            });\n        });\n    });\n});\n<\/script>\n    \n    <div class=\"mkfaq-list\">\n                    <details open class=\"mkfaq-item is-active mk-anim mk-anim--fadeInUp\">\n                <summary>\n                    <span class=\"mkfaq-num\">01.<\/span>\n                    <span class=\"mkfaq-question\">What does \u201cMiakoro\u201d mean?<\/span>\n                    <span class=\"mkfaq-icon\" aria-hidden=\"true\"><\/span>\n                <\/summary>\n                <div class=\"mkfaq-answer-wrap\">\n                    <!-- Nuovo wrapper per isolare lo spazio e non far collassare i margini -->\n                    <div class=\"mkfaq-answer-inner\">\n                        <div class=\"mkfaq-answer\">\n<p class=\"wp-block-paragraph\">Miakoro is the union of two words in Esperanto and literally means \u201cMy Heart.\u201d We chose this language, created to unite people, because we believe that love and beauty are universal languages.<\/p>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/details>\n                    <details class=\"mkfaq-item mk-anim mk-anim--fadeInUp\">\n                <summary>\n                    <span class=\"mkfaq-num\">02.<\/span>\n                    <span class=\"mkfaq-question\">What materials are the jewelry made of?<\/span>\n                    <span class=\"mkfaq-icon\" aria-hidden=\"true\"><\/span>\n                <\/summary>\n                <div class=\"mkfaq-answer-wrap\">\n                    <!-- Nuovo wrapper per isolare lo spazio e non far collassare i margini -->\n                    <div class=\"mkfaq-answer-inner\">\n                        <div class=\"mkfaq-answer\">\n<p class=\"wp-block-paragraph\">Every piece in the Koro collection is crafted from 925 silver. The central section, housing the little hearts (six in grade 5 titanium and one in 18k rose gold), is protected by two sapphire crystal glasses, renowned for their exceptional scratch resistance and outstanding clarity.  <br\/>All jewelry in the Koro collection is further adorned with natural diamonds.<\/p>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/details>\n                    <details class=\"mkfaq-item mk-anim mk-anim--fadeInUp\">\n                <summary>\n                    <span class=\"mkfaq-num\">03.<\/span>\n                    <span class=\"mkfaq-question\">Can the little hearts inside come out?<\/span>\n                    <span class=\"mkfaq-icon\" aria-hidden=\"true\"><\/span>\n                <\/summary>\n                <div class=\"mkfaq-answer-wrap\">\n                    <!-- Nuovo wrapper per isolare lo spazio e non far collassare i margini -->\n                    <div class=\"mkfaq-answer-inner\">\n                        <div class=\"mkfaq-answer\">\n<p class=\"wp-block-paragraph\">No. The little hearts are sealed between two sapphire crystals using a precision craftsmanship process. They can move freely within the inner space to give the piece a dynamic feel, but they remain protected and confined within the structure.  <\/p>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/details>\n                    <details class=\"mkfaq-item mk-anim mk-anim--fadeInUp\">\n                <summary>\n                    <span class=\"mkfaq-num\">04.<\/span>\n                    <span class=\"mkfaq-question\">Where is the jewelry made?<\/span>\n                    <span class=\"mkfaq-icon\" aria-hidden=\"true\"><\/span>\n                <\/summary>\n                <div class=\"mkfaq-answer-wrap\">\n                    <!-- Nuovo wrapper per isolare lo spazio e non far collassare i margini -->\n                    <div class=\"mkfaq-answer-inner\">\n                        <div class=\"mkfaq-answer\">\n<p class=\"wp-block-paragraph\">Every MIAKORO creation is designed, crafted, and assembled in Italy at our premier artisanal workshop, led by master goldsmiths with over 50 years of experience in the field.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/details>\n                    <details class=\"mkfaq-item mk-anim mk-anim--fadeInUp\">\n                <summary>\n                    <span class=\"mkfaq-num\">05.<\/span>\n                    <span class=\"mkfaq-question\">How can I clean my Miakoro jewelry?<\/span>\n                    <span class=\"mkfaq-icon\" aria-hidden=\"true\"><\/span>\n                <\/summary>\n                <div class=\"mkfaq-answer-wrap\">\n                    <!-- Nuovo wrapper per isolare lo spazio e non far collassare i margini -->\n                    <div class=\"mkfaq-answer-inner\">\n                        <div class=\"mkfaq-answer\">\n<p class=\"wp-block-paragraph\">To maintain the brilliance of the silver and the clarity of the sapphire, we recommend using a soft microfiber cloth. Avoid using harsh chemicals to preserve the natural luster of the metals. <\/p>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/details>\n                    <details class=\"mkfaq-item mk-anim mk-anim--fadeInUp\">\n                <summary>\n                    <span class=\"mkfaq-num\">06.<\/span>\n                    <span class=\"mkfaq-question\">Can I receive gift packaging?<\/span>\n                    <span class=\"mkfaq-icon\" aria-hidden=\"true\"><\/span>\n                <\/summary>\n                <div class=\"mkfaq-answer-wrap\">\n                    <!-- Nuovo wrapper per isolare lo spazio e non far collassare i margini -->\n                    <div class=\"mkfaq-answer-inner\">\n                        <div class=\"mkfaq-answer\">\n<p class=\"wp-block-paragraph\">Certainly, every MIAKORO jewel is shipped complete with its own gift packaging, elegantly sealed in premium tissue paper and accompanied by a bespoke branded shopper created to measure.<\/p>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/details>\n            <\/div>\n\n    \n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group mk-con mk-con--full mk-el-a83e2f5\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"mk-spazio mk-el-9cf3667\" aria-hidden=\"true\"><\/div>\n\n<h3 class=\"wp-block-heading mk-titolo mk-el-f7e106f mk-anim mk-anim--fadeInUp mk-anim-d-450\">Didn&#8217;t find the answer you were looking for?<\/h3>\n\n<div class=\"wp-block-group mk-testo mk-el-99b6216 mk-anim mk-anim--fadeInUp mk-anim-d-700\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Write to us: we&#8217;ll be happy to help you choose your Koro.<\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-buttons mk-btn-wrap mk-el-2710422 mk-anim mk-anim--fadeInUp mk-anim-d-650 is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button mk-btn\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/miakoro.com\/en\/contact\/\">Contact us<\/a><\/div>\n<\/div>\n\n<div class=\"mk-spazio mk-el-2232d33\" aria-hidden=\"true\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Miakoro &#8211; Milan Frequently Asked Questions Materials, jewelry care, and everything you need to know before choosing your Koro. Didn&#8217;t find the answer you were looking for? Write to us: we&#8217;ll be happy to help you choose your Koro.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/mk-pagina.php","meta":{"footnotes":""},"class_list":["post-730","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/pages\/730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/comments?post=730"}],"version-history":[{"count":7,"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/pages\/730\/revisions"}],"predecessor-version":[{"id":1171,"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/pages\/730\/revisions\/1171"}],"wp:attachment":[{"href":"https:\/\/miakoro.com\/en\/wp-json\/wp\/v2\/media?parent=730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}